Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

WHAT IS THE PROCEDURE OF BECOMING A MEMBER IN “MOJA KLINIKA PLUS” PROGRAM?

Membership is realized by filling out an application form in “Moja Klinika” facilities, located at Avaz Twist Tower, Tešanjska 24a, and by making a payment of monthly membership fee in the amount of KM 50. After filling out an application form, a courier will bring your membership card and a copy of contract to your residence, within two days. At any given time, you can bring your membership to a standstill by halting your monthly membership fee payments, and simply reactivate your status by resuming your monthly payments of 50 KM. For those members who wish to save on their membership even more, “Moja Klinika” offers annual membership where you pay for 11 months (550 KM) while the 12th month is complimentary from “Moja Klinika”.
This minor monthly fee enables you to access variety of conveniences and entitles you to a vital and serious medical care, which is at your service 24-hours a day, seven days a week.


WHAT ARE THE ADVANTAGES OF BECOMING A MEMBER IN “MOJA KLINIKA PLUS” PROGRAM?

For the first time in Bosnia and Herzegovina, one private medical institution started to provide its members a 24-hour service and continuous surveillance over your and your closest family members’ health. Of course, going to a doctor is a necessity which cannot be replaced and therefore our medical staff will provide you with supreme medical attention and care, in our luxurious medical institution located in Avaz Twist Tower in Sarajevo. However, by becoming a member in “Moja Klinika Plus” program, you are entitled with following conveniences:
• FREE control exams for your primary disease in our institution, in the amount you or your physician find necessary,
• FREE preventive medical exams,
• 24-hour Help Center,
• Available mobile teams equipped with ultrasound, EKG and laboratory diagnostics,
• Availability of home patronage and palliative care for patients with difficulties in movement or terminal patients,
• Optional consultations about your medical issue with leading world medical institutions,
• Home intravenous or other parenteral therapy with medical surveillance in commodity of your home,
• FREE consultations with psychologist, adhering to your needs or wishes.


ARE ALL BENEFITS OF THIS PROGRAM AVAILABLE TO NON-MEMBERS?

All abovementioned conveniences of being a member in “Moja Klinika Plus” program are not available to a wider population, but rather represent an exclusive, individually conceived, additional dimension in providing medical healthcare, accompanied by top medical team stand at your disposal 24-hours a day, seven days a week.